Anthony Cotton jr

How to Structure your Startup Innovation

Structure your startup Innovation 
 Successful Innovation teams must be structured correctly in order to have the greater chance to succeed. 
This will require support from the big dogs, from senior management to create these structures. 
There are three required structural attributes needed for success within your company or startup.

10 Ways to instill Customer Service into your Company

What’s going on guys lets in this blog you discover 10 ways to instill customer service into your company.

1.Make customer service a priority for the WHOLE company not just for a single department within your company. The company customer service needs to come from the very top.

2.Make WOW a verb. By saying that you want to include this into your company vocabulary daily.

3.Empower and Trust your customer service reps. Escalations to a supervisor should be RARE.

Stragety for Hiring

There will be a point in time where you’ll want to hire a team to help run your online business smoothly.

– Focus on hiring only the best.
– Make sure you have a written job description.
– Don’t limit your sources for good employees.
– Avoid hiring someone who averages more than one employer every two years.
– Use a rating system so that early candidates are not forgotten in the interview process.
– Where possible, promote from within to maintain employee morale.
– “Over qualified” people are better than “under qualified” people.
– Have the person leaving the position interview their replacement.

How to keep your Team Proactive 

Keeping your Team Proactive

In this blog post I’ll share with you ways on how to keep your team proactive. I’m here to tell you change can make your role as a team leader very difficult. Lots of useful hours can be lost when team members do the same work and redo work because they lack certain information needed or approval.

Your team may have difficulty keeping or being informed on critical changes because they’re not in the mix of what’s happening in the company. In some cases, some of your team members may be located at a remote site or work different hours.

Think for a moment about what problems your team has encountered in the last three months as a result of lacking information on important business matters. Or perhaps you received information, but it was so complicated it took your team hours to figure out.

Team to Start With

I get a lot of questions, saying Anthony what team did you start with. I want to share with you on he team to start with. You’ll need a team when getting started if you lack any of these skills:

I recommend that you hire for these positions to give your company a more professional look right away. Checkout my Do business with me for any help you may need along the way.

Top Three Steps of The New One Minute Manager

Hey guys I just finished reading The New One Minute Manager by Ken Blanchard and Spencer Johnson. Very awesome book if I may say so myself.

Teaches you the ropes on becoming a successful manager. If you want to checkout the book yourself; The New One Minute Manager

Before you start any business whether it’s online or a physical location you’ll want to know how to manage people to get good results. Here in summary you’ll find The New One Minute Manager.

10 Ways to Strategize for Hiring

Strategy for Hiring

There will be a point in time where you’ll want to hire a team to help run your online business smoothly.

Focus on hiring only the best.
Make sure you have a written job description.

Don’t limit your sources for good employees.

Use a rating system so that early candidates are not forgotten in the interview process.

Where possible, promote from within to maintain employee morale.

Test the skills and industry knowledge of a prospective employee. Get specific.

Look into a potential employee’s energy levels. If you engage in more than one interview, try to do it at different times of the day.